Sale and discounted items cannot be exchanged or returned.
Free International Shipping on all orders above $100.
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At Spring Break, our aim is to ship our products in a quick, safe and inexpensive manner.

Delivery Methods, Times and Cost

Shipping Destination

Shipping Service

Dispatch times

Cost

Within India

Domestic shipping companies.

5-6 business days

For orders where the total value of the order is Rs. 999 or below, a shipping charge of Rs.75 is applied.

International

FedEx

7-10 business days

A single flat rate of USD 15 for orders below USD 100.

All orders above USD 100 qualify for free shipping.


DELIVERY
Is there a shipping charge for orders placed?
For domestic deliveries there is a flat fee of Rs. 75 on all orders of Rs. 999 and below. Free shipping on orders more than Rs. 999. For all international deliveries we offer Free Shipping on all orders US $100 and above. For orders less than US $100 we charge a flat rate of $15.

Is Cash On Delivery available outside India?
Currently, Cash On Delivery is available in selected locations within India.

What is the estimated time of delivery?
The estimated time of delivery is within 5-6 working days for domestic orders and 7-10 working days for international orders. In case of any delay we would inform you by email.

Is there a way to track my order?
We will send you a shipment email once the order is dispatched. This will contain the tracking number of the package, which can be used to check the status.
 
Is there a way to cancel an order that has already been placed?
No. Once an order has been placed we cannot accept a cancellation. In case a modification in the order is needed, you can email us at support@shopspringbreak.com. We will try and make any requested changes if the order has not been shipped.

 
RETURNS
What are the conditions to return a product?
A product can be returned within 14 days of receiving the order as long as the tags and labels are intact.Please note that sale and discounted items cannot be exchanged or returned

 
How do I return a product?
Please drop us a mail at support@shopspringbreak.com requesting a return. We will arrange a reverse pick up within 7 working days for the same. If your pin code is out of our deliverable area, you will have to courier the order back to us.
 
Do you arrange for reverse pickups?
Reverse pickup is applicable only for a selected set of pincodes. You can check with our support desk if your pincode has this facility. Else you will have to ship the item back.

Are there any return charges?
We do not charge you for returning a product.

How do I receive a refund for an order, which has been paid by Credit Card/Debit Card/Net Banking?
For all online payments you will receive a credit back into the account from which the payment was made.Original shipping charges are not refunded. If we made a mistake and sent you the wrong order, or if you received damaged or problem items, we will refund shipping charges. Refunds will take 12-15 working days to be processed from the time we receive back the product.
 
How do I receive a refund for a Cash on Delivery (COD) order?
We do not provide refunds for COD orders. We will provide you with shopping credits of the amount of your order, which can be used for future purchases.These credits will not include the shipping and COD charges, which are non refundable. 
 
PAYMENTS
What modes of payment are accepted?
We accept credit and debit cards, and Net Banking of most major banks. Alternatively you can opt for Cash on Delivery and make the payment at the time the package is delivered to you.
 
Customs and international shipping
All of Spring Break orders are shipped internationally or nationally from our warehouse in Mumbai, India to your provided shipping address via FedEx .Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. To make your shopping experience as seamless as possible, we have arranged with FedEx to customs clear your goods for you and deliver them to your doorstep. If you are presented with an invoice from FedEx for import duties and taxes, you will have to pay FedEx directly at the time of delivery.

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